Company Milestones

Founded – 2005

On May 18, 2005, Qunar was established in Beijing as China's first travel search engine, pioneering the online flight price comparison model.

Breakthrough – 2009

Monthly unique visitors continued to grow and exceeded 35 million, maintaining an absolute lead in the ranking of travel websites.

First – 2010

Pioneered the flagship store model for airlines on internet platforms, launching the first flagship store – Hainan Airlines Qunar Flagship Store.

The Qunar Travel App was launched, becoming the industry's first travel app and ushering in a new era of mobile connectivity in the travel sector.

Expansion – 2011

With its industry-first one-stop transaction solution, the TTS system, expanded its business scope from flights and hotels to categories such as vacation packages and attraction tickets.

Dual-Drive – 2012

Welcomed flagship stores from 15 large and medium-sized domestic airlines, initiating a flight distribution model driven by both direct sales and agency channels.

IPO – 2013

In the third quarter, flight booking volume became the industry's first, and the train ticket business was launched.

On November 1, 2013, Qunar (stock code: QUNAR) was listed on the NASDAQ in the United States.

Going Global – 2014

Pioneered the “Lightning Refund” model for flight tickets in the industry, significantly improving users' ticket refund experience.

Aggressively expanded overseas business, establishing overseas branches in multiple locations including Thailand, South Korea, Singapore, and Japan.

Leap – 2015

Its pioneering hotel prepayment model was highly recognized by the market, achieving a win-win for both users and merchants, and the hotel business market share jumped to second place in the industry.

Intelligent – 2016

Pioneered the concept of intelligent customer service in the industry, automating after-sales services such as flight changes and itinerary changes.

Effective room nights for hotel check-outs exceeded 1 million on a single day, reaching first place in the mid-to-low-end market.

Innovation – 2017

Pioneered the university student certification feature in the industry, in collaboration with Air China, China Eastern Airlines, Shenzhen Airlines, and other carriers, launching exclusive student flight discounts comparable to half-price train tickets.

Growth – 2018~2019

In the national annual transaction volume index for online travel vendors, Qunar ranked second, maintaining double-digit year-on-year growth in annual transaction volume.

Resilient – 2020~2022

During the pandemic, focused on internal improvement while maintaining profitability and growth; the number of users purchasing their “first-ever flight ticket” surpassed the 10-million-per-year mark.

Exclusively distributed 30 million RMB in Beijing suburban accommodation vouchers and underwrote tourism consumption vouchers for multiple provinces and cities nationwide.

Overtaking – 2023~2024

Firmly adhered to the strategy of “Low Price × Quality × Growth × Reach”, achieving full recovery and surpassing 2019 levels, with growth rates exceeding the industry average. Following record-breaking performance across multiple metrics in flight and hotel businesses, the platform continued to maintain stable growth. In 2024, new customer growth reached a five-year high, with nearly 30% of new customers coming from social media platforms. App downloads repeatedly topped the charts on the App Store.

Re-entrepreneurship – 2025

On the occasion of Qunar's 20th anniversary, the company embarked on its fourth entrepreneurial venture. Fully embraced the AI wave, completing a three-dimensional AI transformation of Qunar from the APP.AI, Chat.AI, and Workflow.AI levels; established the Qunar AI Lab to lead pioneer teams in exploring cutting-edge technologies; on the To C side, AI application scenarios cover travel route planning, pre-sales flight assistants, intelligent customer service, and more.